POLICY
Cancellation policy
Free cancellation and refund terms at all Vatoran branches.
Last updated: 1 June 2026
Free cancellation
Bookings may be cancelled free of charge up to 48 hours before check-in (15:00 local branch time).
Late cancellation
Cancellation within 48 hours of arrival: one night or late cancellation fees apply depending on rate type.
Non-refundable bookings
Some seasonal or discounted rates may be non-refundable — this is shown at booking.
Dates cannot be changed on non-refundable bookings; they may be cancelled without refund.
Modifying a booking
Date or room changes are free up to 48 hours before arrival, subject to availability.
Contact the reservations center or use your confirmation page for changes.